Shipping policy
JIB SHIPPING POLICY
Last updated: September 19, 2026
At JIB, we currently ship orders only within Canada.
SHIPPING DESTINATIONS
We currently ship to:
- 🇨🇦 Canada only
We do not currently ship outside of Canada.
SHIPPING RATES
Shipping rates are calculated based on your order and shipping address and are displayed at checkout.
JIB does not currently offer free shipping.
ORDER PROCESSING
Orders are processed and prepared for shipment after your order has been placed.
Available shipping options and estimated delivery times will be displayed at checkout.
TRACKING
Once your order has shipped, you will receive tracking information when tracking is available through the shipping carrier.
LOST OR DELAYED PACKAGES
If your package is lost or significantly delayed, please contact us at:
We will help you work with the shipping carrier to resolve the issue.
Please note that delivery times are estimates and may be affected by circumstances outside of JIB's control, including carrier delays, weather, or other unexpected events.
INCORRECT SHIPPING ADDRESS
Please make sure your shipping address is correct before completing your order.
If an incorrect or incomplete address is provided and the package needs to be reshipped, the customer is responsible for the additional shipping cost.
DAMAGED PACKAGES
If your package arrives damaged, please contact us at:
Please include photos of the damaged package and/or product so we can review the issue and help resolve it.
CONTACT
For any questions regarding shipping, please contact:
JIB™