CØZY SHIPPING POLICY

Last updated: August 12, 2026

At CØZY, we currently ship orders to customers in Canada and the United States.

SHIPPING DESTINATIONS

We currently ship to:

• 🇨🇦 Canada
  

We do not currently offer international shipping outside of Canada 

SHIPPING RATES

Shipping rates are calculated based on your order and shipping address and are displayed at checkout.

CØZY does not currently offer free shipping.

ORDER PROCESSING

Orders are processed and prepared for shipment after your order has been placed.

Available shipping options and estimated delivery times will be displayed at checkout.

TRACKING

Once your order has shipped, you will receive tracking information when tracking is available through the shipping carrier.

LOST OR DELAYED PACKAGES

If your package is lost or significantly delayed, please contact us at:

cozyoutwear@gmail.com

We will help you work with the shipping carrier to resolve the issue.

Please note that delivery times are estimates and may be affected by circumstances outside of CØZY's control, including carrier delays, weather, or other unexpected events.

INCORRECT SHIPPING ADDRESS

Please make sure your shipping address is correct before completing your order.

If an incorrect or incomplete address is provided and the package needs to be reshipped, the customer is responsible for the additional shipping cost.

DAMAGED PACKAGES

If your package arrives damaged, please contact us at:

cozyoutwear@gmail.com

Please include photos of the damaged package and/or product so we can review the issue and help resolve it.

CONTACT

For any questions regarding shipping, please contact:

cozyoutwear@gmail.com

CØZY